Support

Last updated 9 September 2026

Select XI is a football lineup builder: pick a formation, drag your eleven into shape across two phases, add substitutes and tactical annotations, then export or share the board.

Get help

Email contact@select-xi.pro. Include your device model and iOS version, and a share code if the problem involves a specific lineup.

Common questions

Does the app work without a connection?

Yes. The builder, all formations and every export run entirely on the device. Community, account sign-in, and syncing private Match Plans need a connection. In version 1.2 or later, Match Plans saved on this device can be viewed offline.

How do I save an exported image to Photos?

Tap Export PNG. The iOS share sheet opens with the finished image - choose Save Image to put it in Photos, or send it straight to Messages, Mail or any other app.

What does Select XI Pro include?

Pro accounts can save private Match Plans for your team and the opposition, compare their tactical shapes, and sync saved squads across signed-in web browsers. On the iPhone and iPad app, Pro also includes:

• Exports with no "Made with Select XI" mark.
• High-resolution output at triple density.
• Every export layout: both phases side by side, bench included, and full squad sheets.

Pro is a one-time purchase, not a subscription. An Apple purchase stays unlocked on devices signed in to the same Apple ID. To use it with your Select XI account on the web, update to app version 1.2 or later with Link App Store purchase, then sign in and link it.

I bought Pro through Apple but the app still shows the paywall

Open the Pro screen and tap Restore Purchases. That asks Apple directly, so it works on a new device or after reinstalling. Make sure you are signed in with the Apple ID that made the purchase.

I bought Pro on the web but my account still looks free

Sign in to the same Select XI account used for your PayPal purchase and refresh the builder. If Pro is still missing, email contact@select-xi.pro with your purchase date. Do not send a card number or password.

How do I remove a lineup I shared?

Send the share code to contact@select-xi.pro and we will delete it.

How do I report something in the Community feed?

Use the report control on the lineup. Reported lineups are reviewed and can be hidden from the feed. Anything abusive can also be emailed to us directly and will be actioned within 24 hours.

Privacy

Select XI has optional accounts, no ads and no user tracking. Account access uses your email address only when you choose to sign in. The service may collect anonymous, unlinkable product counters as described in the privacy policy.